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If
within 60 minutes of being on site with you (and the problem isn’t resolved) we will then provide you with a
fixed maximum charge (a maximum cost
for the job) for resolving the issue. If you bring your PC or Device to us or we pickup, we will run a diagnostics (usually charged at £42.00 but this is only chargeable if you don't go ahead with the repair) - we then provide a fixed price for the repair should you decide to proceed. This is usually the much cheaper repair option, compared to an on site visit. To make it easier for you, we currently offer a FREE pickup and return service for any customer within 7 miles of Bristol, Bath or Weston-super-Mare city centres*. For one-2-one training in your own home we charge £59 for the first hour and £42 each subsequent hour. Note: For customers outside of the 7 mile city centre radius areas we charge an extra £1.66 / mile travelled outside of these zones - to cover time and travelling expenses.
For our Business Customers we operate a High Priority Call Out and Totally Secure Remote login support service for a rapid response - for further details you can contact us on 07972079414 or email Rob James
We have the following fixed fees for all hardware repairs and a price band for software repairs and installations for Desktop and Laptop PC's;
We accept all major debit & credit cards - over the phone or chip & pin card terminal for in-person payments - or cash should you prefer. If your repair or service is not listed here we can provide you with a estimated price for any job, just call 07972079414 or email Rob James Kaspersky Internet Security 2024 Renewal - from just £29You can purchase your renewal Licence Key by simply clicking the following link; Check out and Pay - Kaspersky Internet Security 2024
Should
you wish to have on-line
technical support or over the telephone
then you can pre-pay for 30 minutes (costs £24.00)
call
Mr. PC on 07972079414 or email
*** Spring 2024 offer - 20% off for University Students *** Mr. PC has extended its 20% discount off any PC repair labour cost (discount off labour only - not parts and also doesn't apply to Mr.PC's supply of new computers) to Bristol, Bath and Weston-super-Mare University Students having a current valid student ID card ... just quote code "Student-Discount-2024" when making your booking (please note this offer cannot be used with any other discount / promotional offer). Customer EndorsementsAll
of our customer reviews are independently verified by
Here's what our latest customers say about Mr. PC;
Some of our other on-line reviews follow ... going back to when we first set up business in 2007; "Efficient,
Quick, Friendly and personal service - Rob takes time to update you on the
progress of your repair and is always happy to answer questions and
accommodate personal needs. I highly recommend him to anyone in need of a laptop
repair!" "Excellent
service, would totally recommend Mr PC to everybody who requires a quick, efficient,
and good value service." "When my
laptop screen broke I was in a panic. Mr. PC's services were prompt efficient
and to a high quality of standard. My laptop was returned to me fully functional
within 3 days! Thanks Mr. PC." "Mr.PC
replaced my smashed lap top screen in a couple of hours, ace!" "The
cost was a lot lower than estimated by other people and the service and the time
that took for the fixing was very efficient. The business manner was exceptional
as well. Thank-you so much! I highly recommend Mr. PC to others." "The
mouse pad on my laptop didn't work anymore and the power socket had a lose
contact. Mr James came out at once to collect the laptop despite the fact it was
a Saturday. The repair was performed within a couple of days at a very
reasonable price and the laptop delivered back at exactly the specified time." "I had a
virus on my desktop which my antivirus software was unable to deal with. Found
Mr PC's service extremely efficient, friendly and fairly priced. (Wow - how
refreshing!) Also grateful for advice on maze of antivirus software you can buy." "I had a
Spyware problem on my laptop that was causing various problems when running
Internet Explorer. I found this company through searching for local PC experts
on Google. What impressed me about Mr. PC's service in particular was: "Excellent
jargon free help and patient tutoring." "Service,
after sales service and follow ups were outstanding. Friendly staff. Will definitely
recommend to family and friends." "I had
shopped around online for computer repairs, and found Mr. PC, who not only was
local, but charged far less than other quotes I had had. I found he offered
exceptional personal service, and kept me up to date as the job was going by
email and text. He also completed the job incredibly quickly, knowing I needed
my computer back and working as soon as possible. I would happily recommend him
to anyone." "Had an
urgent problem that needed to be resolved immediately (if possible). Despite the
difficult timescales Mr. PC came up trumps. Went out of his way (literally), and
made sure that my problems were solved. It was such a refreshing change to
experience real customer service. Highly recommended!" "Brilliant
service, not only set up my laptop and new router but managed to rescue my old
desktop from the grave ! Fast friendly, honest service, you can't ask for more.
Thanks !" "My
laptop was returned within 2 days and the repairs carried out were to a high
standard. The price was pretty much the cheapest I could find on the internet
and as well, the customer service was very friendly and helpful. Definitely
recommended" "The
service we received was exceptionally good. Our computer was looked at quickly
at home, we had various issues with it regarding the software, although it took
a while to diagnose the problem and fix, Mr PC quoted a very reasonable price
and even when it took longer than expected he stuck to the original quote. We
were more than happy with his professionalism and attitude and he even explained
what and why he was doing certain things to our PC. The PC is up and running
again. I would highly recommend Mr PC and have done so to friends and family." "My
computer's power supply failed at a highly critical moment - on the night before
some university coursework was due for submission. We called up Rob the next
morning as a matter of urgency, and he travelled out here at very short notice;
a new Power Supply was fitted on-site the same morning. Better yet, I was able
to get my work submitted on time! Exceptional service, highly recommended." "I
contacted Mr PC (Rob James) reference my Dell computer. He could call out to me
or I could take the cheaper option of taking it to him, I chose the later. He
was most professional and advised the probable cause and the cost involved.
Within the day he called back saying the problem was fixed and within costs. I
would recommend Mr PC to any one with computer problems." "After
spilling tea on my laptop, used for home and work, it ceased to work. Devastated
I left it for 2 days, my usual IT man unable to help. I looked up laptop
repairers in the Bath/Bristol area and tried Rob. He was so helpful - coming out
to my work place to pick up the laptop for me. Although he wasn't going to
promise success, he contacted me with the great news that he was able to clean
and repair the laptop! He delivered the laptop to a convenient location and it's
been great ever since. I know - no tea near the computer! Now recommend Rob to
anyone." "Mr PC
replaced the socket on my laptop. He told me exactly what it would cost and what
he was doing and repaired it very quickly. The pick up/drop off service was very
good. The laptop is fully working now." "The
work I required was done really quickly after the initial phone call. Mr PC made
it clear exactly what had been done and what we were paying for and explained
everything well, would highly recommend." "Very
Efficient, friendly and informative service. Solve my pc problem on line very
quickly. Kept me informed via several phone calls, so I could follow on screen
what he was doing. Would highly recommend for your pc problems." "Rob's
quote was both quick and competitive, and was able to come at a time suitable to
me. I was pleased with the laptop LCD repair - as good as new. I would use the
service again." "Rob was
helpful, knowledgeable and very competently able to address the issues and
improve my overall IT solutions. The service was quick, reliable and very
effective." "Mr PC
(Rob) has provided me with a quick responsive and friendly service on two
occasions with unrelated issues on both my desktop PC and laptop. His prices are
very reasonable and he excels with his communication, via text messages, keeping
you informed at each stage of the process. He is also gives lots of friendly
advice and is willing to go the extra mile. Thanks Rob." "A good
quality service (replacement of a dc socket on a laptop) delivered to time and
on budget. We would definitely use this service again." "Mr PC
fixed my daughter's dead laptop quickly and efficiently. I recommend them." "My lap
top was very slow to perform any function. Mr PC carried out a health check on
lap top and found that it was lacking in RAM. New RAM was installed, the lap top
is now running so much quicker. I was kept updated by text messaging all of the
way through the process with costs provided up front. The thought of being
without my computer (as I work from home) filled me with dread, Mr PC was able
to complete all of the work within 24 hours. Fantastic service I have already
recommended to others." "A
friendly, very professional service with excellent communications. Very willing
to help, going to great lengths to rectify my laptops problem. Would certainly
use again, and strongly recommend." "Data /
Disc recovery on a friends laptop. Very quick turn-round and a job well done.
Excellent communication as had to deal with both myself and the owner of the
laptop. Very happy to recommend." "Had a
new CPU fan fitted in a hp laptop. I was kept informed at all times as to the
cost and time scale of the repair. Very helpful would not hesitate to use the
service again" "Definitively
an excellent service. I was a really worried thinking in the cost of my laptop
repair. However Mr. PC offered me many advantages: Fast, exceptional and
professional service for a fair cost, further, patience and politeness. Highly
recommendable.." "RAM and
hard disc upgrade. Extremely helpful, patient and hard working. Provided extra
parts needed without additional cost to get the job done. Efficient,
professional and aware that the computer was vitally important to my work." "Had
some major problems with my PC. Phoned Mr PC and dropped my laptop of same day.
Fixed and back to me within three days. Great service problem solved." "Very
pleased with Mr. PC's level of service. He responded very quickly to my enquiry,
was able to recover important data from my laptop, and then fixed it, whilst
keeping me informed at each stage. The whole process was very efficient and
painless, and good value. Well done." "Communication
was great. There was no pushiness about having repairs done after quote...
everything was done to my timing not theirs which makes a refreshing change!" "Rob
exceeded my expectations by having my laptop repaired and back with me in less
than a day. Friendly, courteous and highly professional. Thoroughly recommended." "As
complete novices we found Rob very helpful. He advised, supplied and installed
our pc and helped us get started." "Mr PC
was fantastic! He was very quick to respond, solved the problem with ease and
went out of his way to help and solve another unrelated problem. Great service." "My
wireless connection had not been working properly, I telephoned a few other
engineers and left messages on their answerphones but did not receive any
replies and so then I phoned MR PC and he came round on the same day and fixed
it with no problem. He turned up on time, was very friendly and helpful. He made
sure everything was working properly before he left and I am very happy with the
service that he provided. I would definitely call him again if anything else
went wrong and I would recommend him to anyone else who has problems with their
pc." All
of our customer comments are independently verified by
Working HoursWe
always put our customers first, so please feel free to call Mr. PC any time between; 8.00am - 6.00pm Monday to Saturday (except for bank holidays) Text or email us any time - 7 days a week and we will quickly respond We are based in Bristol, Bath and Weston-super-Mare - and undertake **free pickup and drop back from our customers in these areas*** Available to respond 7 days a week - phone / text 07972079414 email rob@mrpcbristol.co.uk ***
We can resolve some of the more straightforward software problems remotely by phone or remotely over the internet, Click here ... for details. If we can't, then we are usually able to make a home visit very quickly - quite often the same day ! Just email Rob James or call / message 07972079414, or you can Click here ... for more information on our Services. ** Free - within 7 miles of these city centres, if you are outside of this we will advise you of any charges before picking up Your Data Protection rights (GDPR) are important to you and to us We keep the data which you provide to us (on Equipment Receipt Form, verbally, by text or email) securely on our internal database system for future work we may undertake for you and securely shred all paper entries once data is transferred to the database. We do not sell on or provide that information to any other business or third party (unless instructed directly under English Law). That information held by us is only accessed by Mr.PC employees - and only when working on your specific job. Should we need to back up or clone your equipments data (specifically as part of a job for you) we will firstly advise you of this and seek your consent by text or email and then following the job's completion, we will securely erase your equipments data from our own data storage system within 14-28 days of you receiving back the equipment (the delay is to allow you time to check the data integrity of your repaired / transferred equipment before we permanently destroy the copied data). Should you wish to see a copy of the data we hold about you, or want your personal data which we hold to be removed from our system - then please simply email Rob James or call / text 07972079414 .
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MrPC Computer Services
Tel. 07972079414 (UK)
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4.3 out of 5 Joanna Hammon - 25 September 2008
(laptop power socket repair)
4.7 out of 5 Carrie Hill - 6 June 2008
(new laptop & wireless installation , a desktop hard drive repair plus
memory & wireless upgrades)